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Privacy Policy

Introduction

Welcome to A1 ECO. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, share, and protect your personal information.

Our website address is: https://www.a1eco.co.uk.

Information We Collect

When you leave comments on our site, we collect the data shown in the comments form and your IP address and browser user agent string. This information is used for spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you're using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, we advise you to avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How We Use Your Information

We use the information we collect to:

  • Improve our website and services

  • Respond to comments and inquiries

  • Detect and prevent spam

Data Sharing

To verify eligibility for the Energy Company Obligation (ECO) scheme, we may share your information with the Department for Work and Pensions (DWP) via the Energy Saving Trust (EST).

Data Retention

We keep comments and their metadata indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Automated Decision Making

Visitor comments may be checked through an automated spam detection service.

Changes to This Privacy Policy

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions about this Privacy Policy, please contact us at - info@a1eco.co.uk

Last updated: 13/10/2024

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